Tenants Fees

When you apply for a property through Evergreen you will be sent an application form and a Tenants Information sheet explaining the costs and procedures involved in renting a home though us.

The successful applicant is required to pay an initial cost of one weeks rent (rent x 12 ÷ 52) to Evergreen as a holding deposit.

Once you have completed the form and paid the holding deposit it cannot be refunded if you change your mind or fail referencing. References are taken by an independent company who are regulated by the FCA. If the landlord or agent for any reason cannot proceed with the holding deposit is returned in full.

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

• A refundable holding deposit up to 1 week’s rent (rent x 12 ÷ 52)
• A refundable tenancy deposit up to 5 weeks’ rent (rent x12 ÷ 52 x 5) (or 6 weeks’ rent if the annual rent is £50,000 or more)
• A payment to alter the tenancy agreement, when requested by the tenant (up to £50 inc VAT, or reasonable costs incurred if higher)
• Payments associated with early termination of the tenancy when requested by the tenant. These will be reasonable costs incurred by the landlord to re let the property.
• Interest, at a rate of up to 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
• A default fee for the replacement of a lost key or security device
• Payments to service providers in respect of utilities, communication services, TV licence and council tax
• Other payments, permitted under appropriate legislation, including damages.

Evergreen are members of The Property Ombudsman and hold Client Money Protection with Propertymark. For further information click on the links below.